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Amazon chooses Shopify as their webstore partner

Posted by Tradebox on September 22, 2015

  When two giants decide to collaborate, you hope the benefits extend to all customers groups. In March, Amazon decided to close their own webstore services that seemed to be struggling to compete with hugely popular providers such as Shopify.   The decision to team up with Shopify, which services over 175,000 online merchants, allows Amazon to offer a solid alternative to their now terminated Webstore services, and through direct integration across both platforms, users can expect a seamless migration from Amazon's Webstore to Shopify.   As a software provider that integrates with both Amazon and Shopify, Tradebox is particularly excited about the partnership between these two giants. Although we have seen a growth in merchants using Shopify, and an ongoing preference for Amazon marketplace, we watch with interest to see what impact they will have...


Changes to ChannelAdvisor Integration

Posted by Tradebox on February 6, 2015

We have made aware that changes have been made by ChannelAdvisor to their API that present cancelled orders as complete, resulting in cancelled orders being downloaded by Tradebox and created as invoices in Sage.  This is a recent change so hopefully will not have affected too many orders   We have made changes to Tradebox to prevent cancelled orders being downloaded by Tradebox. An article containing a full set of instructions can be found at https://tradebox.zendesk.com/entries/78088439-ChannelAdvisor-Issue-with-Cancelled-Orders.   If you have any questions please email Tradebox...


Changes to the EKM API

Posted by Tradebox on December 13, 2013

EKM have recently implemented 'throttling' restrictions on their API to prevent it being swamped with calls which could potentially have a negative effect on the performance of their customers' websites. This has caused an interruption in Tradebox but only where users needed to retrieve more than 200 orders in a single download. However, in the long run we have had to amend the Tradebox code to accommodate the changes made by EKM to their API. Unfortunately, this has had an impact on the speed of the download which now takes longer. Going forward the best advice we can offer is to download frequently to prevent large build ups of orders.   The changes made to the Tradebox code to accommodate the EKM changes can be found in the latest version of the Tradebox software from V5.7.31212.0 which was published on 12/12/2013. All future updates to the program will carry these...