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Support
The Tradebox helpdesk is open on normal working days between 9am and 3pm to support licence holders and to provide pre-sales assessments, demonstrations and discussions. Call (+44) 0191 280 4279 or email support@tradebox.uk.com.
Delivery
All Tradebox solutions are delivered electronically by download. Product Keys to activate the Tradebox programme are issued upon receipt and clearance of payment. All Tradebox solutions can be delivered in a hard copy format upon request. Delivery will take no longer than 5 working days. All third party software purchased through Tradebox will be delivered in a hard copy format within 5 working days of purchase.
Refund/Returns/Cancellation Policy
Tradebox offer a 30 day money back guarantee on all Tradebox software purchases. Credits will be raised within 30 days of the cancellation and refunded via the original payment method. Tradebox also offer a 30 day money back guarantee on all third party software purchased via Tradebox. Refunds on third party software will only be issued upon return of the software (at the purchaser’s own expense) in its original state and packaging. Returns must be received within the 30 day warranty period to affect the refund. If you would like to know more please contact one of our sales team on 0191 280 4279 or email sales@tradebox.uk.com
Customer reviews
Tradebox features, usability and support have all received 5 star ratings from eBay PowerSellers. Read our existing customers’ comments on the eBay solutions directory.