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Christmas 2014 Helpdesk Hours

Posted by Tradebox on November 26, 2014

The Tradebox helpdesk is available on all working days between 09:00 and 12:00 and again between 13:00 and 17:00. However, over the Christmas and New Year period this year the Tradebox helpdesk will be operating the following restricted times:

 

  • Monday 22nd December 2014 – open as normal
  • Tuesday 23rd December 2014 – open as normal
  • Wednesday 24th December 2014 – 09:00 – 12:00
  • Thursday 25th December 2014 – closed (Bank Holiday)
  • Friday 26th December 2014- closed (Bank Holiday)
  • Monday 29th December 2014 – open as normal
  • Tuesday 30th December 2014 – open as normal
  • Wednesday 31st December 2014 – 09:00 – 12:00
  • Thursday 1st January 2015 – closed (Bank Holiday)
  • Friday 2nd January 2015 – closed

 

The Tradebox helpdesk will resume normal service on Monday 5th January 2015. Outside of these hours please go to the Tradebox support portal, https://tradebox.zendesk.com/home. The majority of  support calls relate to common issues that can be resolved very quickly. To assist you in doing this have a look at the Common Issues, Requirements and FAQ’s forum.

 

Email: support@tradebox.uk.com

 

Phone: 0191 257 4707