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eBay Download Issue

Posted by Tradebox on November 10, 2014

eBay recently made changes to the way refunds are handled which affected the API Tradebox uses to download orders. This resulted in eBay orders not downloaded and the generation of the following error:

 

Class: eBay Integration, Method: Download Orders. There was a problem with the connection to eBay while downloading orders, try running your synchronisation later. (Internal error to the application.)

 

This issue has been fixed in the very latest build of Tradebox, version 5.8.40929.0. A full set of instructions on how to download and install this latest build can be found at, https://tradebox.zendesk.com/entries/52797509-Tradebox-build-V5-8-40929-0-29-09-2014