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Christmas 2013 Helpdesk Hours

Posted by Tradebox on December 2, 2013

The Tradebox helpdesk is available on all working days between 09:00 and 12:00 and again between 13:00 and 17:00. However, over the Christmas and New Year period this year the Tradebox helpdesk will be operating the following restricted times:

 

  • Friday 20th December 2013 – 09:00 – 12:00
  • Monday 23rd December 2013 – open as normal
  • Tuesday 24th December 2013 – closed
  • Wednesday 25th December 2013 – closed (Bank Holiday)
  • Thursday 26th December 2013 – closed (Bank Holiday)
  • Friday 27th December 2013 – 09:00 – 12:00
  • Monday 30th December 2013 – 09:00 – 12:00
  • Tuesday 31st December 2013 – 09:00 – 12:00
  • Wednesday 1st January 2014 – closed (Bank Holiday)

 

Outside of these hours please go to the Tradebox support portal, https://tradebox.zendesk.com/home. The majority of  support calls relate to common issues that can be resolved very quickly. To assist you in doing this have a look at the Common Issues, Requirements and FAQ’s forum.

 

Email: support@tradebox.uk.com

 

Phone: 0191 280 4279 / 0191 280 4025